Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains what information Brooklyn Basement Waterproofing collects when you use brooklynbasementwaterproofing.com, why we collect it, how we use it, and when it may be shared.

Brooklyn Basement Waterproofing is a Brooklyn waterproofing contractor. We collect information that we need to respond to enquiries, arrange assessments, communicate about our services, and operate our website.

Who We Are

Brooklyn Basement Waterproofing · 

429 Kent Ave
Brooklyn, NY 11249
United States

Phone: (347) 337-6482

Email: contact@brooklynbasementwaterproofing

Information You Provide

When you contact us by phone, email, or through a contact form on this website, we may collect information you choose to provide, including:

  • Your name
  • Phone number
  • Email address
  • Property address or neighbourhood
  • A description of the basement, foundation, drainage, or waterproofing issue
  • Photographs you choose to send us

You provide this information voluntarily. If you prefer not to submit information through the website, you can contact us by phone at (347) 337-6482.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website hosting provider and by any analytics or other technology actually operating on the site.

This may include information such as your IP address, browser and device information, pages viewed, referring website, and other technical information necessary to operate and secure the website.

Cookies

Cookies are small files stored by your web browser. If the website uses only cookies that are strictly necessary for its operation, those cookies may be used without a separate description of analytics or advertising cookies.

If the website uses analytics, advertising, retargeting, or other non-essential cookies, this section must accurately identify those technologies and explain the choices available to visitors.

You can also block or delete cookies through your browser settings. Blocking necessary cookies may affect how parts of the website function.

How We Use Information

We may use information you provide to:

  • Respond to your enquiry
  • Arrange an assessment
  • Communicate with you about our services
  • Prepare and send a quote
  • Arrange and carry out work at your property
  • Maintain records of work performed
  • Meet applicable legal, insurance, permitting, and regulatory obligations
  • Maintain and improve our website

We do not sell or rent your personal information. 

When We Share Information

We may share information when reasonably necessary to respond to an enquiry, perform work, operate our business, or comply with a legal obligation.

Depending on the circumstances, this may include:

  • Suppliers or subcontractors working on your property, limited to information they need to perform their work
  • Professional advisers where a project requires engineering, architectural, legal, or other professional services
  • City agencies where information is required for a permit, filing, inspection, certification, or other regulatory purpose
  • Service providers that operate necessary parts of our business, such as website hosting, email, forms, customer management, scheduling, or other business systems 
  • Government authorities or other parties where disclosure is required by law

We do not sell, rent, or trade your personal information.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to meet applicable legal, contractual, insurance, regulatory, and record-keeping obligations.

Information Security

We take reasonable administrative, technical, and physical measures to protect the information we hold. No method of transmitting or storing information electronically is completely secure. We therefore cannot guarantee the absolute security of information transmitted over the internet.

Your Privacy Choices

You may contact us to ask about personal information we hold about you or to request correction or deletion where applicable.

We may be required to retain certain information to comply with legal obligations, maintain business records, resolve disputes, or establish or defend legal claims.

To make a privacy request, contact:

contact@brooklynbasementwaterproofing

or call (347) 337-6482.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through this website, please contact us.

Third-Party Websites

This website may link to third-party websites, including New York City agency websites. These links are provided for convenience and informational purposes. We do not control third-party websites and are not responsible for their content, security, or privacy practices. Your use of a third-party website is governed by that site’s own terms and privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, or legal obligations change. The current version of this Privacy Policy will be posted on this page together with its Last updated date.

Contact Us

Questions about this Privacy Policy or privacy requests can be directed to:

Brooklyn Basement Waterproofing

429 Kent Ave
Brooklyn, NY 11249
United States

Phone: (347) 337-6482

Email: contact@brooklynbasementwaterproofing